A
Hiring companyABBYY
Verified today
Technical Success Manager
Bangalore,India Full-time Hybrid
About the role
Technical Success Manager Lead at ABBYY, driving customer success for enterprise AI and automation solutions. Leads a team of Technical Success Managers, orchestrating value discovery, adoption, and advocacy for strategic accounts like DHL and PwC. Works in Bangalore, India with a hybrid model (remote and onsite).
What you’ll do
- Lead team of Technical Success Managers
- Establish value discovery frameworks
- Conduct high-level value discovery sessions
- Build executive relationships
- Drive process improvement
- Enable training programs
- Monitor team workloads
- Report to senior leadership
What you’ll bring
7+ years customer-facing technical role, 3+ years leadership, SaaS experience, OCR/ICR, IDP, RPA, ECM, BPM
Nice to have
Strong communication, stakeholder engagement, project management, technical troubleshooting, analytics
Skills
LeadershipCustomer SuccessSaaSOCRIDPRPAAnalyticsProject Management
Benefits
Paid Time Off, Medical Insurance, Wellness Sessions, Healthcare Allowance
Education
Bachelor's
Work authorisation
No