Branch Sales Officer

About the role

Key Job Responsibilities Deliver on Customer Acquisition through business development •To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) •Work in the Area assigned by the Branch Sales Manager and generate leads •Cold Calling to the potential customer base to generate business •Daily Sales Calls as per the Plan submitted to BSM •To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business •To give doorstep service to customers – at their residence or office. •To learn the Organization’s policies, and source files as per the policy. •To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager •To Support the Customers in terms of end -to- end loan processing. •To act as the Bridge between Customers and the Branch •To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. •To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. •To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. •Retain existing live loan customers. Knowledge, Skills & Attributes •Result Orientation •Customer Service & Retention Focus •Strong presentation skills •Relationship Building & Stake holder Management •Process Knowledge/ Orientation •Cross Selling / Upselling Skills •Business Development •Communication Skills – Proficiency in local language and English

What you’ll do

• Deliver on customer acquisition through business development
• Identify micro markets and empanel referral partners for micro loan and gold‑backed secured loan products
• Generate leads and conduct cold calls in the assigned area
• Manage the customer journey and provide doorstep service
• Build and nurture relationships with referral partners and connectors
• Support end‑to‑end loan processing and act as liaison between customers and the branch
• Drive soft bucket collections, early mortality monitoring, and 12‑month fresh sourcing
• Cross‑sell insurance products to loan customers

Skills