Verified today
Learning Operations Senior Analyst
About the role
Learning Operations team at Accenture drives talent development through designing and delivering tailored training programs. The Senior Analyst plans learning events, manages client relationships, oversees financial and material aspects, and collaborates with BI, scheduling, and analytics teams to ensure effective session delivery. Bengaluru, on-site, hybrid schedule with occasional remote coordination.
What you’ll do
- Plan and execute learning events and training sessions
- Manage client relationships and act as escalation point
- Collaborate with BI and scheduling teams to build demand plans
- Facilitate Train-the-Trainer and Train-the-Backbone sessions
- Analyze session feedback and develop improvement action plans
What you’ll bring
- 5 years learning operations experience
- 1 year client relationship management
- 1 year scope management
- Project management planning and organizing
- Strong written and verbal communication
Skills
Benefits
- Professional development opportunities
- Comprehensive health benefits
- Retirement savings plan