Customer Acquisition Specialist

About the role

Sales Manager – SME/MSME programs: Key Responsibilities Starting sales and developing business in the targeted cluster by establishing and building a customer base in Supply Chain Finance vertical. Responsible to source and on-board distributors / wholesalers / manufacturer and understand client offerings, evaluate product fit, define end to end journey and work on commercial negotiations to finalize the program terms. To manage and drive onboarding of traders referred under the SCF programs. Expanding strategic and opportunistic locations in the region for the SCF programs. Formulate strategies to ensure wide adoption of our products across the SME world. To maintain good relationships with the anchor's regional & central SPOCs. Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product. Increasing the share of the SME/MSME wallet – onboarding the customer across multiple products, credit services, etc. Recommend improvements to processes and policies across the SCF business to drive operational efficiencies and high-quality customer service. Desired Skills and Experience Graduate or postgraduate with 3-6 years of experience in managing SME / MSME relationships in BFSI domain. Flair for Sales. Sound understanding of finance & financials. Good with numbers, Insights and be able to analyse balance sheets and P&L Extremely self-driven & hardworking with the ability to lead team. Excellent communication skills and man-to-man sales skills. Can work in high-pressure situations and is completely hands-on; has the knack to hustle and get the job done. Having the ability to interact with promoters / CXOs of SMEs and glean information through physical discussions. Flexible to travel around and fluent in English, Hindi, or other regional languages.

What you’ll do

• Develop and expand customer base in Supply Chain Finance vertical
• Source, onboard, and manage distributors, wholesalers, and manufacturers
• Conduct commercial negotiations and define program terms
• Drive onboarding of traders under SCF programs
• Formulate strategies for product adoption across SME sector
• Maintain relationships with regional and central SPOCs
• Monitor portfolio performance and recommend improvements
• Increase SME/MSME wallet share across multiple products

What you’ll bring

• 4-12 years experience in SME/MSME relationships in BFSI
• Flair for sales
• Sound understanding of finance and financials
• Ability to analyze balance sheets and P&L
• Excellent communication and man-to-man sales skills
• Ability to interact with promoters/CXOs of SMEs
• Flexible to travel
• Fluent in English, Hindi, or regional languages

Skills

Education

Graduate or postgraduate