Store Manager

About the role

Retail team at Vodafone Store responsible for store operations and profitability. Leads store processes, stock availability, and customer experience while coaching store executives and driving revenue per footfall. Shillong, India, on-site role with focus on P&L management and loss minimization.

What you’ll do

• Ensure adherence to store documentation and systems
• Maintain stock availability and product placement
• Increase revenue per footfall and achieve profitability targets
• Minimize pilferage and shrinkage losses
• Manage customer satisfaction and churn
• Coach and train store executives
• Oversee employee retention and performance

What you’ll bring

• Graduate degree
• 2-3 years retail store management experience
• P&L management skills
• Customer relationship management
• Coaching and training staff

Skills