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Hiring companyAccenture
Verified today
Technology Support Engineer
Bengaluru,India Full-time On-site
About the role
Accenture Technology Services team ensures operational stability of business systems by resolving incidents and managing change requests. The Technology Support Engineer troubleshoots complex issues, updates knowledge base articles, and collaborates with vendors and internal service management teams. Bengaluru, on-site, hybrid schedule with 3 days onsite.
What you’ll do
- Resolve incidents and problems across multiple business system components
- Create and implement Requests for Change (RFC) and update knowledge base articles
- Collaborate with vendors and internal service management teams for issue analysis and resolution
- Monitor system performance and proactively identify potential issues
- Support junior team members by sharing knowledge
What you’ll bring
3 years experience with Microsoft System Center Virtual Machine Manager (SCVMM)
Skills
SCVMMVirtualizationChange ManagementSystem TroubleshootingVendor Collaboration