Verified today
Technology Support Engineer
About the role
Network Operations Team at Accenture supports enterprise network stability and performance across LAN, WAN, and wireless environments. The engineer resolves incidents, performs L2/L3 troubleshooting, configures routing and switching, and manages wireless infrastructure. Role based in Jaipur with additional on-site locations Bengaluru and Pune, hybrid on-site work model.
What you’ll do
- Perform day-to-day administration of LAN, WAN, and WLAN infrastructure
- Monitor network performance and capacity using tools like SolarWinds or Splunk
- Provide L2/L3 troubleshooting for routing, switching, and wireless issues
- Execute RFCs and manage incident, problem, and change tickets
- Support deployment and configuration of network devices and upgrades
What you’ll bring
- 4-6 years enterprise network operations experience
- Bachelor's degree in Computer Science, IT or related field
Nice to have
- CCNA certification
- JNCIA or JNCIS certification
- Experience with Cisco, Juniper, Aruba devices
- Proficiency in OSPF, BGP, VLAN, STP
Skills
Education
Bachelor's Degree