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Hiring companyAccenture
Verified today
Technology Support Engineer
Jaipur,India Full-time On-site
About the role
Technology Support team at Accenture ensures enterprise network stability across multiple locations. The role leads L3 troubleshooting, implements LAN/WAN/WLAN solutions, and drives network automation and change management. Works onsite in Bengaluru, Pune and Jaipur, collaborating with vendors and service management teams.
What you’ll do
- Lead implementation of LAN/WAN/WLAN solutions
- Perform configuration and migration of Cisco, Juniper, Aruba devices
- Act as L3 escalation point for complex network issues
- Develop network diagrams, SOPs and runbooks
- Automate monitoring and operational tasks
- Conduct root cause analysis and preventive actions
- Mentor junior engineers and provide technical guidance
- Collaborate with vendors and security teams
What you’ll bring
- 6+ years network engineering experience
- Cisco routing/switching expertise
- Juniper platform knowledge
- Aruba wireless implementation
- SD-WAN operations
- ITIL service management
- L3 incident escalation
- Network automation scripting
Skills
Network InfrastructureCiscoJuniperArubaSD-WANITILAutomationTroubleshooting
Education
Bachelor's