Sr. Deal Desk Analyst

About the role

The Sr. Deal Desk Analyst at LogicMonitor supports the Sales organization on renewal and new business deal matters within the AI-first hybrid observability platform. Day-to-day work includes managing the end-to-end deal lifecycle, partnering with Sales as a trusted advisor, executing renewal and expansion strategies, supporting CPQ quoting and contract creation, and facilitating cross-functional collaboration with Finance, Legal, and Operations. The role is based in Pune, India, and is an onsite position.

What you’ll do

• Manage end-to-end deal lifecycle for renewals and new business, including pipeline oversight, deal structuring, pricing approvals, and contract execution
• Partner with Sales as a trusted advisor on deal strategy, renewals, and new business opportunities
• Execute renewal and expansion deal strategies to drive revenue growth through pricing optimization and multi-year contract structuring
• Support CPQ quoting and contract creation, ensuring accuracy and compliance with company policies
• Facilitate cross-functional collaboration with Finance, Legal, and Operations to streamline deal approvals and execution
• Ensure timely and accurate contract execution, including Docusign processing and adherence to internal policies
• Coordinate customer provisioning and onboarding for new and renewing customers
• Proactively identify deal risks and bottlenecks, and partner cross-functionally to resolve and accelerate deal closure

What you’ll bring

• 4+ years of experience in Deal Desk, Sales Operations, or commercial deal management within a SaaS environment
• Strong communication skills with ability to partner and influence cross-functional stakeholders
• Analytical and data-driven, with strong problem-solving capabilities
• Experience with Salesforce
• Ability to manage multiple priorities and complex deal cycles in a fast-paced environment
• Self-starter with strong ownership mindset and ability to execute independently
• Experience using AI tools to enhance productivity, innovation, or problem-solving

Nice to have

Familiarity with Salesforce CPQ preferred

Skills