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Marketing Operations Specialist
About the role
The Marketing Operations Specialist (Europe) at Crocs supports the European Marketing function by managing operational marketing processes across the UK, Germany, and France. Day-to-day work includes coordinating campaign playbooks, overseeing asset management and creative production workflows, tracking budgets and POs, and consolidating reporting materials while acting as a central connector between markets, hubs, and external partners. The role is based in Gurugram, HR, IN and follows a hybrid work model aligned to the Collaborator persona.
What you’ll do
- Coordinate development and share-out of campaign playbooks across key channels (Retail, Wholesale, Ecom) and support day-to-day campaign execution, managing timelines, trackers, and deliverables
- Act as central connector between markets, hubs, and external partners, overseeing planning, coordination, and delivery of seeding and promo orders via a centralized tracker
- Manage asset organisation, uploads, and external access across Bynder, CMS, and SharePoint, and coordinate distribution of campaign assets to stakeholders and partners
- Oversee image resizing, agency briefing for digital assets (banners, flyers), and JIRA workflows for eCom seasonal briefs
- Manage PO creation and tracking via XSuite, support budget tracking across ROW, and collaborate with Finance to ensure accurate reporting and efficient workflows
- Maintain and continuously update campaign trackers, ensuring data accuracy, consistency, and cross-market alignment
- Support development of campaign recaps, reporting materials, and performance summaries, consolidating inputs from internal teams, agencies, and partners (Excel, PPT, Adobe)
- Own the contract upload and documentation process (Gatekeeper), ensuring compliance with internal systems and proper storage
What you’ll bring
- Bachelor’s degree in Marketing or Communications preferred, or equivalent years of relevant and related experience
- Minimum 1–2 years of marketing experience with an international brand or agency operating across multiple channels
- Strong understanding of campaign operations, budget tracking, and asset management tools (Bynder, CMS, XSuite, JIRA)
- Highly organised, thorough, and detail-oriented with strong numerical proficiency and a focus on accuracy
- Demonstrated ability to communicate in English (required)
- Ability to manage multiple projects with excellent project management oversight and advanced Excel and PowerPoint skills
Nice to have
- Fashion/Lifestyle/Footwear experience is a strong plus
- Background knowledge in Digital Brand Marketing within a global company is a plus
- German and/or French is an asset
Skills
Education
Bachelor’s degree in Marketing or Communications preferred – or equivalent years of relevant and related experience.