Global Business Support Coordinator

About the role

Business Partner Management team at Computacenter drives trusted, agile technology solutions for global customers. The coordinator ensures department performance targets, maintains customer satisfaction, and leads small teams delivering work packages while managing costs and compliance. Based in Bangalore, India, on-site role with opportunities to innovate across multinational product supply and procurement functions.

What you’ll do

• Ensures department meets performance targets and maintains cost control
• Compiles management information reports and provides accurate data
• Coordinates small teams to deliver work packages meeting business and customer requirements
• Develops best practice procedures and provides specialist guidance to colleagues
• Provides customer service to internal and external customers and resolves escalations
• Identifies, onboards, and manages new partners to ensure contractual compliance

What you’ll bring

• Good working knowledge of Microsoft Applications
• 3+ years experience in multinational product supply environment
• 3+ years procurement/vendor management experience
• 3+ years contract negotiation experience
• Detailed understanding of IT vendors pricing processes
• People management experience at team leader level
• Excellent interpersonal, literacy and numeracy skills
• Ability to work under pressure and meet tight deadlines