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Branch Manager, RO Rajgarh
About the role
Branch Operations at Muthoot FinCorp oversees the RO Rajgarh branch, driving profitability and customer satisfaction. The Branch Manager leads a team to achieve branch targets, manage risk, and ensure compliance while fostering customer relationships and business development. Based in Churu, on-site work model with occasional field visits for marketing and collection activities.
What you’ll do
- Maintain regular relationships with existing and potential customers
- Identify market trends and drive up‑sell/cross‑sell of products
- Achieve branch targets and ensure profitability
- Conduct field visits for marketing and collection activities
- Collaborate with departments to ensure smooth branch operations
- Detect and mitigate fraud risks
- Oversee recovery of receivables and revenue flow
- Train and mentor team members
What you’ll bring
3-5 years experience
Nice to have
- Result orientation
- Customer service and retention focus
- Planning and forecasting
- Relationship building
- Coaching and mentoring
- Market intelligence
- Business development
- Proficiency in local language and English