A
Hiring companyAstreya
Verified today
Field Services Technician I
Bangalore, India Full-time On-site
About the role
Field Services team at Astreya provides onsite IT support and AV services for client locations. The technician resolves hardware, software, and AV issues, manages ticket workflows in ServiceNow, and handles device imaging and inventory. Bangalore, India, 100% onsite role with mandatory presence during working hours.
What you’ll bring
- High School Diploma or GED
- CompTIA A+ certification
- CompTIA Network+ certification
- ITIL Foundation certification
- AVIXA CTS certification
- JAMF or Apple Certified Support Professional
Skills
Windows 10/11macOSAV/VC systemsITSM ticketingDevice imagingHardware troubleshootingCustomer serviceInventory management