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Hiring companyIDFC FIRST Bank
Verified 5 days ago
Branch Relationship Manager, Rural
Sumerpur,Rajasthan,India Full-time On-site
About the role
Rural Banking at IDFC FIRST Bank focuses on serving rural customers with comprehensive banking solutions. The Branch Relationship Manager deepens relationships with rural account holders, drives product penetration, ensures KYC compliance, and resolves customer queries. Based in Sumerpur, Rajasthan, India, on-site work model.
What you’ll do
- Deepen relationships with existing rural customers
- Drive penetration of liabilities and product usage
- Ensure account opening compliance with KYC norms
- Promote mobile and net banking enrollment
- Maintain average monthly balances
- Resolve customer queries and issues
- Recommend process improvements for service efficiency
- Support livelihood and community development initiatives
What you’ll bring
- 2+ years branch banking experience
- Knowledge of bank products and services
- Ability to conduct field verification for KYC
- Strong customer relationship skills
- Proficiency in cross‑selling banking solutions
Skills
Customer RelationshipBanking ProductsKYC ComplianceAccount OpeningCross‑sellingMobile BankingNet BankingCommunity Development