Accounts Receivable Billing Specialist

About the role

At Ciena, the Accounts Receivable Billing Specialist ensures accurate billing, invoicing, and accounts receivable operations across multiple regions, maintaining compliance with customer, contractual, and local regulatory requirements. Day-to-day work includes processing daily customer invoicing, validating invoices against contracts and payment terms, reconciling invoicing with shipment records, resolving account discrepancies, coordinating with customers and sales teams, maintaining AR records, and documenting process updates. The role is based in Gurugram.

What you’ll do

• Process daily customer invoicing using purchase orders, shipping reports, receivable reports, and contracts
• Review customer contracts and validate invoices against billing and payment term requirements
• Reconcile invoicing activity with shipment records to ensure billing accuracy
• Investigate and resolve account discrepancies by coordinating with internal teams and customers
• Coordinate with customers, sales teams, and local accounting firms to meet local invoicing requirements
• Maintain accurate accounts receivable records and prepare receivables reporting activities
• Develop and distribute documentation for new or updated accounts receivable processes

What you’ll bring

• BCom, BCom (H) OR Postgraduate qualification from a reputed college
• 2+ years of relevant industry experience
• Previous experience in accounts receivable analysis, reporting, billing, issue resolution, and cash collection for US, Canada, EMEA, CALA, and APAC regions
• Application of Microsoft Excel in billing, reporting, and accounts receivable activities
• Accounting knowledge and utilization of Oracle R12 and Microsoft Excel
• Communication skills in verbal and written business environments
• Ability to work in fast paced environments while managing multiple priorities

Skills

Education

BCom, BCom (H) OR Postgraduate qualification from a reputed college