Virtual Relationship Manager

About the role

Financial Services team at Aditya Birla Capital drives virtual distributor engagement and sales across the zone. The Virtual Relationship Manager oversees a network of virtual relationship managers, tracks sales performance, ensures compliance, and leverages CRM tools to improve productivity. Remote work from existing branches, focusing on virtual calls and emails to support distributors and achieve sales targets.

What you’ll do

• Manage virtual relationship managers and monitor their sales productivity
• Engage and support distributors via phone, email, and virtual platforms
• Provide training and updates on products and selling skills
• Generate weekly performance reports for senior management
• Ensure compliance with internal reporting and audit standards
• Identify process gaps and implement digital solutions to improve efficiency

What you’ll bring

• 3-4 years experience in virtual sales or relationship management
• Proven track record of achieving sales targets
• Experience with distributor engagement and virtual communication
• Familiarity with CRM systems and data analysis
• Strong communication and training skills

Nice to have

• 3-4 years experience in virtual sales or relationship management
• Proven track record of achieving sales targets
• Experience with distributor engagement and virtual communication
• Familiarity with CRM systems and data analysis
• Strong communication and training skills

Skills