Verified today
Network Engineer 3 Switching
About the role
Network Engineering team at Hewlett Packard Enterprise focuses on delivering enterprise and data‑center switching solutions. The Network Engineer III leads complex L3 escalations for Juniper platforms, drives root‑cause analysis, and collaborates with engineering and product teams to improve product stability. Based in Bengaluru, Karnataka, India, this role is onsite at the HPE office.
What you’ll do
- Own and drive complex L3 escalations for Juniper platforms
- Serve as technical escalation point for TAC and global support teams
- Isolate issues across software, hardware and network design layers
- Reproduce customer issues in lab and collaborate with engineering for fixes
- Deliver root‑cause analysis, workarounds and permanent solutions
- Partner with Engineering, Product Management and QA to resolve defects
- Contribute to new product introductions and feature validation
- Create and maintain knowledge‑base articles and troubleshooting guides
What you’ll bring
Bachelor's degree in Computer Science, Electronics or related engineering
Nice to have
- 7-10+ years networking experience
- Expertise in Juniper enterprise and data‑center switching
- Strong L3 escalation and customer support background
- Proficient in IP protocols (ARP, ICMP, TCP/UDP, DNS, DHCP)
- Deep knowledge of switching, routing (BGP, OSPF, RIP) and overlays (EVPN, VXLAN)
- Experience with troubleshooting across software, hardware and design layers
Skills
Benefits
- Health & Wellbeing benefits
- Personal & Professional Development programs
- Unconditional Inclusion initiatives