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Hiring companyMouser Electronics

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Customer Service Representative

Pune,Maharashtra,India Full-time

About the role

Mouser Electronics Customer Service team provides service excellence by processing orders, quotes, returns and supporting customers worldwide. The Customer Service Representative handles night‑shift inquiries, chats in local and additional languages, manages multi‑currency orders and ensures timely delivery while meeting productivity targets. Pune, India, on-site, night shift required.

What you’ll do

  • Process customer orders, quotes and returns
  • Provide product information and pricing
  • Handle chat and telephone support in required languages
  • Monitor delivery dates and product quality
  • Meet daily productivity and quality objectives
  • Escalate and resolve customer issues promptly

What you’ll bring

  • Bachelor's Degree
  • Night shift availability
  • Proficiency in local language
  • Chat support experience
  • Multi‑currency order processing

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