Senior Analyst, Process Excellence

About the role

Edwards Lifesciences’ Pune IT Innovation Hub focuses on digital capabilities like automation, data, AI, and cloud to support global operations. The Senior Analyst, Process Excellence drives process understanding and improvement by applying process mining, KPI analytics, and BPMN documentation across enterprise processes. This role is based in Pune, India, with an on‑site work model.

What you’ll do

• Analyze end‑to‑end process execution using process mining and analytics techniques
• Build KPI dashboards, conformance views, and ongoing monitoring analyses
• Link analytical evidence to BPMN L3–L4 process models and improvement recommendations
• Provide analysis, documentation, and workshop support activities

What you’ll bring

• Bachelor’s degree in Business Analytics, Engineering, Information Systems, or related field
• 5+ years experience in process analysis, operational analytics, or continuous improvement
• Strong SQL skills and experience working with transactional data
• Hands‑on experience documenting processes using BPMN
• Strong analytical storytelling and communication skills

Nice to have

• Experience with process mining tools such as Celonis
• Experience with ERP‑driven business processes
• Lean / Six Sigma training or certification

Skills