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Associate Relationship Manager, JLG
About the role
JLG team at IDFC FIRST Bank focuses on deepening banking relationships in rural communities. The Associate Relationship Manager supports the Relationship Manager by mapping household needs, managing loan disbursal and collections, and driving cross‑sell opportunities. Bhavnagar, Gujarat, India, on‑site role with potential for field travel.
What you’ll do
- Manage zoning activity to map household needs
- Conduct end‑user checks post‑disbursal and meet loan booking targets
- Assess client needs and generate cross‑sell revenue
- Drive liability business penetration and account opening
- Achieve sales goals through new business and retention
- Maintain high collections efficiency
- Ensure accurate loan documentation
- Coordinate data entry with operations
- Conduct field audits and customer verifications
- Gather market intelligence and benchmark competitors
- Recommend process improvements for service efficiency
- Support livelihood advancement initiatives
What you’ll bring
Graduate
Nice to have
0-2 years branch banking experience