Verified 3 days ago
Senior ServiceNow Analyst
About the role
ServiceNow Administration Team at Arctic Wolf builds and maintains the ServiceNow platform to support security operations. The Senior ServiceNow Analyst designs, configures, and customizes applications, develops integrations, and ensures platform health while supporting upgrades and user requests. Bengaluru, Karnataka, India office, on-site work model, relocation assistance available.
What you’ll do
- Configure and customize ServiceNow applications
- Develop integrations and automate processes
- Maintain platform upgrades and health monitoring
- Create reports, dashboards, and documentation
- Support users and resolve technical issues
What you’ll bring
- BS degree in IT/Computer Science or equivalent
- 2 years ServiceNow development/administration experience
Nice to have
- BS degree in IT/Computer Science or equivalent
- 2 years ServiceNow development/administration experience
Skills
Benefits
- Equity
- Flexible annual leave
- Comprehensive medical insurance
- Paid parental leave
- Employee Assistance Program