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Hiring companyBSI Group

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Employee Relations Specialist

New Delhi,India Full-time On-site

About the role

Employee Relations Specialist on BSI’s People team, driving employee‑centric outcomes across India. Handles investigations, case management, policy implementation, and training while partnering with People Ops and HR partners to ensure compliance and risk mitigation. Based in New Delhi, India, onsite with potential for hybrid flexibility.

What you’ll do

  • Support and manage ER cases across India
  • Partner with stakeholders for fair, compliant processes
  • Conduct investigations and maintain case records
  • Deliver ER training and capability building
  • Ensure awareness of employment law developments
  • Maintain ER documentation and policies
  • Analyze ER trends for improvement
  • Implement Early Resolution Frameworks
  • Leverage AI and digitalisation for efficiency
  • Contribute to regional and global ER initiatives

Nice to have

  • Strong understanding of India employment law (Shops & Establishments Act, Industrial Disputes Act)
  • Experience managing ER cases in complex business environments
  • Investigation and case documentation skills
  • Organizational and prioritisation skills
  • Analytical and report‑writing capability
  • Effective communication across audiences
  • Adaptability in changing environments
  • Growth mindset

Skills

Employee RelationsInvestigationCase ManagementPolicy ImplementationTraining DeliveryData AnalysisProcess ImprovementDigitalisation

Benefits

  • Competitive salary
  • Health and wellness benefits
  • Professional development opportunities
  • Employee assistance program
  • Performance bonuses