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Hiring companyAccenture
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Workplace Service Delivery Associate Manager
Pune,India Full-time On-site
About the role
Workplace Operations at Accenture oversees integrated facility management across locations, ensuring seamless service delivery and compliance. The Associate Manager leads vendor performance, budget oversight, EHS compliance, and stakeholder engagement while driving workplace experience initiatives. Pune office, on-site role, hybrid schedule not specified.
What you’ll do
- Plan and oversee day-to-day workplace operations
- Conduct service reviews and ensure SLA compliance
- Manage budgets and track OPEX/CAPEX
- Lead compliance with statutory and EHS regulations
- Coordinate with real estate and procurement for site transitions
- Drive stakeholder engagement and client satisfaction
- Supervise cafeteria and wellness services
- Lead crisis management and business continuity efforts
What you’ll bring
- 10 years military experience with 2-5 years corporate IFM
- 12-15 years facility management and administration
- Integrated Facility Management
- Vendor performance management
- Operating and capital budget management
- EHS and sustainability initiatives
- Stakeholder and client relationship management
- Team leadership and development
Nice to have
- PMP certification
- Power BI proficiency
Education
Graduate/Postgraduate in any discipline