LB
Hiring companyLloyds Banking Group
Verified today
Senior Customer Journey Manager
Hyderabad, India Full-time Hybrid
About the role
Customer Journey Management team at Lloyds Banking Group focuses on designing and optimizing end‑to‑end customer experiences across products. The Senior Customer Journey Manager leads cross‑functional collaboration with Product, Experience Design, and Engineering to map, analyze, and continuously improve journeys, ensuring alignment with business goals. Hyderabad, hybrid work model, relocation assistance available.