Active listing
Systems Reliability Engineer II
About the role
Systems Reliability Engineer II on Nutanix Support team, delivering exceptional customer support and service reliability. The role troubleshoots complex technical issues, collaborates with developers to improve product serviceability, and expands knowledge bases while mentoring junior engineers. Bangalore, hybrid (3 days onsite), remote work on other days, no travel required.
What you’ll do
- Troubleshoot and resolve complex technical issues
- Collaborate with developers to identify product defects
- Analyze customer data to mitigate risks
- Foster partnerships with technology allies
- Expand internal and external knowledge bases
- Mentor junior team members
- Gather customer feedback for product enhancements
- Provide rotational support coverage
What you’ll bring
- 7-9 years Systems Reliability Engineering
- Virtualization (VMware ESXi)
- Networking (layer 2/3)
- Linux Systems
- DevOps
- Cloud technologies
- Enterprise Storage
- Strong communication skills
Nice to have
- 7-9 years Systems Reliability Engineering
- Virtualization (VMware ESXi)
- Networking (layer 2/3)
- Linux Systems
- DevOps
- Cloud technologies
- Enterprise Storage
- Strong communication skills
Education
Engineering or Computer Science