AL
Hiring companyAlfa Laval
Verified today
Customer Sales Support Manager
Pune Full-time On-site
About the role
Alfa Laval’s Energy Capital Sales business seeks a Customer Sales Support Manager in Pune to drive net invoicing and price management. The role leads the sales support team, ensuring efficient order execution and quote response times while implementing pricing processes. This full-time position requires an engineering graduate with over a decade of experience in capital sales.
What you’ll do
- Lead customer sales support team to achieve business goals
- Ensure effective execution of orders and order fulfillment
- Implement local pricing processes and discount matrices
- Drive process governance and discount approval management
- Develop intra-organizational networks for smooth order execution
- Instrumental in implementing changes and new tools
- Support regional sales with quotation responsibilities
- Deliver prompt responses to strengthen customer satisfaction
What you’ll bring
- Engineering graduate degree required
- 10-12 years of relevant experience
- Strong leadership and management skills
- Knowledge of engineering concepts and market intelligence
- Understanding of commercial aspects of capital sales
- Proficiency in MS Office, ERP, and material management
Skills
LeadershipPrice ManagementOrder ExecutionEngineering ConceptsMarket IntelligenceMS OfficeERP SystemsCommunication
Benefits
- Opportunity to build a global network
- Continuous learning and development
- Impact on company's future success
Education
Engineering graduate