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Deputy General Manager
About the role
Deputy General Manager at Quess Enterprise leads business delivery, overseeing cross‑functional teams to ensure operational excellence and client satisfaction. Responsible for strategic planning, process improvement, and budget management, this role drives performance metrics and aligns initiatives with corporate goals. The position requires strong leadership, communication, and analytical skills to navigate complex projects and deliver results in a dynamic environment. The Deputy General Manager collaborates with senior leadership to shape business strategy, manage stakeholder expectations, and foster a culture of continuous improvement. This role is pivotal in maintaining high service standards, optimizing resource utilization, and ensuring sustainable growth for the organization.
What you’ll do
- Oversee business delivery operations
- Develop and implement process improvements
- Ensure client satisfaction and retention
What you’ll bring
- Lead business delivery initiatives
- Drive operational excellence
- Manage cross-functional teams
Nice to have
- Bachelor's degree in Business Administration or related field
- 5+ years of experience in management