Verified today
ServiceNow CMDB/Service Mapping
About the role
ServiceNow CMDB/Service Mapping team at TATA CONSULTANCY SERVICES LTD builds and maintains enterprise ServiceNow platforms. The Tech Lead designs platform architecture, oversees CMDB and service mapping, implements integrations and ensures ITSM processes align with regulated enterprise standards. Chennai, On-site, hybrid optional.
What you’ll do
- Lead ServiceNow architecture and design
- Oversee CMDB and service mapping implementations
- Develop and maintain integrations and APIs
- Ensure compliance with ITSM and regulatory standards
What you’ll bring
- ServiceNow platform architecture and application design
- JavaScript and ServiceNow scripting
- APIs and integrations
- ITSM processes, CMDB, and CSDM
- Experience in regulated or large‑scale enterprise environments