Vendor Operations and AI Transformation Lead

About the role

Vendor Management Office (VMO) at Google Cloud drives AI‑focused vendor solutions to accelerate customer success. The lead partners with global vendor networks to design automated, high‑velocity support engines, applying AI‑first governance and data‑driven insights. Based in Hyderabad, India, on‑site role with hybrid collaboration across Google Cloud teams.

What you’ll do

• Serve as strategic consultant and transformation ally to vendor partners and internal Google Cloud teams, owning end‑to‑end service delivery
• Lead global vendor network transformation, building automated support engines across sites and products
• Design AI‑first governance frameworks and data‑motivated solutions to close operational gaps
• Orchestrate complex cross‑functional initiatives to remove bottlenecks and scale performance

What you’ll bring

• 10 years technical project management or customer‑facing experience
• 8 years vendor strategy/management experience
• 3 years AI/GenAI project experience (Google technologies)

Education

Bachelor’s degree