Verified today
Manager - Cloud & Security Customer Service Operations
About the role
Tata Communications seeks a Manager to lead Cloud & Security Customer Service Operations in Chennai, India. The role involves designing scalable network automation frameworks and driving CI/CD standardization. This full-time position requires 8+ years of experience.
What you’ll do
- Define target automation architecture and roadmap aligned with enterprise goals
- Champion CI/CD strategies, GitOps practices, and Infrastructure-as-Code (IaC)
- Translate business requirements into scalable automation designs
- Mentor engineers on automation design and best practices
- Address technical debt and ensure secure automation architecture
- Define and enforce automation design principles and architectural standards
What you’ll bring
- 8+ years of experience preferred
- Strong expertise in automation frameworks and architecture design
- Proficiency in Python and Ansible
- Experience with Azure DevOps and GitOps workflows
Nice to have
- Experience in banking or regulated industries
- Exposure to network automation and infrastructure environments