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Hiring companyAmgen
Verified today
Senior Associate Clinical Supply Chain – Global Clinical Customer Service
Hyderabad,India Full-time On-site
About the role
Global Clinical Customer Service (GCCS) at Amgen coordinates investigational product distribution for clinical trials worldwide. The Senior Associate supports complaint resolution, temperature excursion assessment, and shipment monitoring, ensuring compliance with GxP/GDP and timely delivery to trial sites. Based in Hyderabad, the role operates onsite within a matrixed team of logistics, quality, and study stakeholders, driving operational efficiency and data analysis.
What you’ll bring
- 4+ years supply chain or pharmaceutical operations
- Experience with ERP (SAP preferred)
- Knowledge of GxP/GDP
- Strong problem‑solving and analytical skills
- Stakeholder management in a global matrix
- Service‑oriented mindset
- Experience with cold‑chain logistics (preferred)
- Process improvement initiatives
Skills
Supply ChainPharmaceutical OperationsERPQuality SystemsCold‑Chain LogisticsProcess ImprovementStakeholder ManagementData Analysis