Active listing
Director Customer to Cash
About the role
Customer to Cash organization at Thomson Reuters leads the end‑to‑end cash flow process, ensuring customers are onboarded, billed, and collected from accurately as the new Omni business stands up its own capability. The Director drives operational leadership across order entry, billing, cash application and collections, manages the TSA transition, and builds a high‑performing, geographically distributed team. Hybrid work model based in Hyderabad, India (2‑3 days onsite) with flexibility to work remotely up to 8 weeks per year. The role offers competitive benefits, tuition reimbursement and relocation assistance.
What you’ll do
- Lead end‑to‑end C2C operating model and governance
- Own TSA exit plan and coordinate cutover dates
- Partner with Technology, Finance and Commercial Excellence
- Build and develop a distributed C2C team
- Act as senior point of contact for sales and finance leaders
- Establish service levels, KPIs and continuous improvement initiatives
What you’ll bring
- 15+ years in Customer to Cash or Finance Operations
- Experience leading carve‑outs or TSA transitions
- Management of multi‑site, distributed teams
- Expertise with SAP, Salesforce, Conga, BillTrust, Esker
- Strong process improvement and commercial awareness
- Professional qualification (ACCA, CPA, etc.) preferred
Skills
Benefits
- Flexible hybrid work model
- Comprehensive health and wellness benefits
- Tuition reimbursement
- Relocation assistance
- Paid volunteer days
Education
Bachelor's degree