Verified today
Senior Manager
About the role
Senior Manager role focuses on leading technology presales across a broad portfolio including CCaaS, EUC, managed services, cloud, network, voice, and telephony. The position drives the entire presales cycle—from RFX/RFP development and solution design to client presentations and risk management—ensuring alignment with global client needs. Responsibilities include creating high‑level and low‑level designs, BOMs, and pricing sheets, as well as coordinating cross‑functional teams for seamless transition to implementation. The role requires deep expertise in data‑driven AI solutions such as conversational AI, fraud management, and omni‑channel platforms, and strong communication skills to engage stakeholders. Candidates must bring 10+ years in technology, with 5+ years in presales and solution design, and proficiency in Visio, presentation creation, and project management. The position is hybrid, based in Noida, India, and offers opportunities to shape technology strategy for leading global clients.
What you’ll do
- Lead presales for CCaaS, EUC, Managed Services, Cloud, Network, Voice & Telephony.
- Manage RFX/RFP process, solution creation, client engagement.
- Develop HLD, LLD, BOM for complex solutions.
- Deliver client presentations, drive solution discussions.
- Create and manage presentation materials, Visio diagrams, project plans.
- Oversee risk identification, mitigation, ensuring timelines.
- Coordinate with cross-functional teams for design and delivery.
- Foster team collaboration to achieve business goals.
What you’ll bring
- 10+ years in technology industry with 5+ years presales and solution design.
- Proven track record managing complex global presales cycles.
- Expertise in HLD/LLD/BOM and RFX/RFP responses.
- Strong knowledge of Data & AI technologies (Conversational AI, Fraud Management, Omni-Channel).
- Excellent communication, leadership, and Visio presentation skills.
Skills
Education
Bachelor's Degree