Manager Sales / Sr Manager Sales

About the role

FCSG India, a network company of Global Freight Services (an affiliate of Li & Fung), is a leading global freight forwarder offering ocean, air, rail, road, intermodal transport and supply chain solutions. We seek an experienced Sales Manager to drive revenue growth by developing and implementing sales strategies, identifying new markets, and maintaining strong customer and partner relationships. The role requires a proven track record of achieving sales targets in the freight forwarding industry, leadership skills, and deep industry knowledge. Responsibilities include market identification, lead follow‑up, quotation generation, collaboration with operations, and continuous service improvement. Candidates must hold a university degree, have at least five years of freight forwarding sales experience, be from a mid‑sized freight forwarding company, possess logistics and supply chain knowledge, be customer‑oriented, fluent in English and Hindi, and have PC skills in Microsoft Office. The position is based in Mumbai (Andheri) with a hybrid work model, offers comprehensive insurance, generous paid leave, and internal learning resources. Two openings are available.

What you’ll do

• Identify new markets and potential customers to achieve or surpass sales volume, revenue, and profitability targets
• Follow up on sales leads and analyze business opportunities.
• Engage in regular communication with customers to understand their expectations
• Assist in generating quotations based on account requirements.
• Foster close and cooperative relationships with Customer Service and Operations managers
• Collaborate with operational staff to ensure customer needs are met.
• Actively seek opportunities to improve service levels and operational efficiencies.
• Support the implementation of improvements discussed in operational review meetings.

What you’ll bring

• University graduate or equivalent qualification
• Minimum 5 years’ experience in freight forwarding industry with successful track record in achieving sales targets
• Candidate must be from Mid- sized Freight forwarding company.
• Knowledge and experience in logistics management, freight solutions and other supply chain-related services
• Customer oriented with ability to establish strong relationships and interact effectively with customers at various levels
• Excellent English & Hindi spoken and written communication skills
• Global and strategic perspective and able to manage diversity
• Good PC skills including Microsoft Word, Excel and Powerpoint

Benefits

• Comprehensive insurance coverage
• Generous paid leave benefits, including maternity, bereavement, and paternity leave
• Flexible hybrid work model
• Access to internal learning programs & resources