Business Support Specialist - Partner Management

About the role

Partner Management team at Computacenter ensures service excellence and cost‑effectiveness across a diverse portfolio of partners. The Business Support Specialist maintains contract databases, drives onboarding, monitors performance metrics, and collaborates with Procurement, IT, and senior leadership to mitigate risks and optimise value. Bangalore, on‑site, full‑time role with opportunities to influence partner strategy and growth.

What you’ll do

• Maintain contracts database and renewals tracker
• Act as primary contact for transactional partners and resolve disputes
• Document key information for compliance and auditability
• Manage partner account plans, RAID logs, and onboarding documentation
• Identify growth opportunities and cost‑optimisation across partner accounts
• Collaborate with Procurement, AP, SAAM, GTS, and Indirect Procurement teams
• Monitor partner performance against KPIs and conduct regular reviews
• Ensure alignment with contractual requirements and risk mitigation

What you’ll bring

• Negotiation experience
• Strong communication and stakeholder engagement
• Supplier relationship management
• Financial acumen for commercial terms
• Compliance and ethics knowledge
• Proficiency with Microsoft Excel, Word, Visio, SharePoint

Nice to have

• Continuous improvement mindset
• Risk management experience
• Attention to detail in contract documentation
• Market awareness of partner capabilities
• Adaptability to changing stakeholder needs

Skills