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Hiring companyAccenture
Verified today
Customer Contact Comms Associate
Gurugram, IN Full-time On-site
About the role
Customer Support vertical at Accenture focuses on delivering seamless omnichannel experiences for clients. The Customer Contact Comms Associate resolves customer queries, handles escalations, and ensures complaints are closed within SLA, collaborating with team members and supervisors. Gurugram, IN, on-site work model.
What you’ll do
- Resolve customer queries and complaints
- Handle escalations within SLA
- Coordinate omnichannel support efforts
- Collaborate with team and supervisor
What you’ll bring
- Any Graduation
- English proficiency
Nice to have
Written and verbal communication
Skills
Customer ServiceOmnichannel SupportCommunication Skills