Senior Manager, User Growth

About the role

Growth Management team at Paytm drives consumer market share expansion across key Indian cities. The Senior Manager, User Growth designs and executes city‑specific growth plans, leveraging market data, cohort analysis, and hyperlocal partnerships to boost transacting users and wallet share. Works closely with product, marketing, and operations to translate insights into campaigns and pilots, reporting performance to leadership. Based in Bangalore, Mumbai, or Hyderabad with on‑site work model.

What you’ll do

• Track city‑level market share, category penetration, and competitive intensity in UPI and other products
• Analyze internal and third‑party data to size growth opportunities and prioritize levers
• Design and execute targeted campaigns, offers, and hyperlocal activations
• Run pilots and experiments to validate growth levers before scaling
• Personalize lifecycle communications and nudges for local preferences
• Partner with product, marketing, and operations to translate insights into action plans
• Own city‑level growth dashboards and KPI tracking
• Conduct regular business reviews with leadership

What you’ll bring

• MBA with 4+ years experience
• Graduate with 6+ years experience

Nice to have

• Growth, Business Strategy, or Consulting background
• B2C consumer internet, fintech, payments, or e‑commerce experience
• Strong analytical skills, market sizing, funnel and cohort analysis
• SQL and Excel proficiency
• High ownership mindset and experimental approach
• Stakeholder management across cross‑functional teams

Skills