Unit Manager, Tech Transformation

About the role

Tech Transformation team at Bajaj Finance leads the design, development, and operation of the DMS customer mobile app and web portal for payments and related services. The role drives requirement gathering, user story creation, testing, release readiness, data analytics, and cross‑functional coordination to deliver key transformation projects. Pune, Maharashtra, India, on-site work model.

What you’ll do

• Document detailed business requirements and create user stories with acceptance criteria
• Prepare test cases and execute SIT/UAT cycles, track defects and validate payment flows
• Validate event tagging, maintain dashboards, monitor performance metrics and generate reports
• Ensure compliance with privacy, security, and content standards and maintain related documentation
• Coordinate with IT, Payments, Risk, Design, and vendors to resolve issues and ensure environment readiness

What you’ll bring

• Graduate degree (Engineering/Commerce preferred)
• Certifications in Agile, product operations, analytics/BI desirable

Nice to have

• Hands on experience in ZBB, BPR/DPR, Draw.io & process mapping
• 5-10 years in app/web product delivery or BA/QA (preferably BFSI/payments)
• Experience with mobile/web testing, payments, analytics instrumentation
• Understanding of UX, experimentation, and accessibility fundamentals

Skills