Manager Pre Sales

About the role

Pre-Sales Team, Mahindra Lifespace Developers drives residential sales pipelines by delivering strategic pre‑sales support and customer engagement. The Manager leads outsourced call‑centre partners, plans capacity for product launches, analyses performance data and innovates revenue‑generating initiatives while ensuring high‑quality interactions. Based in Mumbai, on‑site role with close collaboration across regional sales heads and vertical leaders.

What you’ll do

• Drive and deliver pre‑sales revenue targets
• Lead, motivate and manage outsourced call‑centre partners
• Develop and execute manpower and capacity plans
• Maintain and analyze performance data for continuous improvement
• Innovate alternative business generation sources within pre‑sales
• Ensure quality of customer interactions on calls
• Coordinate strategic planning with regional sales leaders
• Develop promotional schemes with vertical heads

What you’ll bring

• Bachelor's degree in Business Administration, Marketing, Sales or related field
• 10+ years pre‑sales or sales leadership experience, preferably in real estate
• Proven experience managing outsourced call‑centre teams
• Strong analytical and capacity‑planning skills
• Proficiency with CRM and sales analytics tools
• Excellent communication and stakeholder management
• Track record of driving revenue growth
• Ability to adopt new technology solutions

Education

Bachelor's