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Hiring companyGoogle

Verified 4 days ago

AI Transformation Lead, Quality and Customer Experience

Hyderabad, Telangana, India Full-time On-site

About the role

gTech Ads Sellside team at Google defines quality assurance for sell‑side support, building AI‑powered continuous audit frameworks and LLM‑driven agents. The AI Transformation Lead designs, tests, and deploys prompt‑engineered workflows, integrates Python/Java code, and oversees vendor and MSP operations to ensure high‑quality support. Based in Hyderabad, India, on‑site work model.

What you’ll bring

  • Bachelor’s degree or equivalent practical experience
  • 8 years technical project management or customer‑facing experience
  • 10 years leading scaled operations or Managed Service Providers

Skills

AI prompt engineeringProcess optimizationVendor managementQuality assuranceLLM integrationPythonLean Six Sigma