A
Hiring companyAmazon
Active listing
Business Development Associate, Business Development
Bangalore, KA, IND Full-time On-site
About the role
Business Development team at Amazon empowers retailers and merchants through seamless loan journey support. The associate handles inbound chats, calls and emails, guiding merchants through application, approval and issue resolution while maintaining accurate records. Bangalore, India, hybrid onsite model with on-site presence required.
What you’ll do
- Respond to inbound chats, calls and emails from retailers and merchants
- Guide retailers/merchants through the loan application and approval process
- Resolve queries and concerns with empathy and efficiency
- Maintain accurate records of interactions
- Identify and escalate complex issues to appropriate teams
What you’ll bring
- Bachelor's degree
- Experience with Excel
- Experience with Microsoft Office products
- 2+ years of professional experience
Skills
Business DevelopmentCustomer ServiceLoan ProcessingExcelMicrosoft Office
Education
Bachelor's degree