Assistant Manager - Order to Cash Collections / Credit (Portfolio) Management

About the role

Assistant Manager overseeing order‑to‑cash collections and credit portfolio, ensuring timely payments, maintaining accurate records, preparing reports, managing overdue invoices, coordinating with departments, escalating risks, forecasting cash, and meeting SLAs.

What you’ll do

• Monitor customer accounts to ensure payments are received within agreed terms
• Maintain accurate records of customer accounts, credit limits and collection activities
• Prepare regular reports on debtor balances, aging analysis and collection performance
• Chase overdue invoices via emails and calls and update reports in real time
• Liaise with all relevant departments to resolve disputes and discrepancies
• Escalate high‑risk accounts to management and recommend appropriate action
• Prepare cash forecast files based on multiple factors
• Align with cash application team to ensure correct allocation of cash receipts
• Call agencies and clients to provide updates on debtor reports
• Meet defined SLAs for timeliness, accuracy and responsiveness

What you’ll bring

• Bachelor's or Master's in finance, economics, business admin.
• MBA with 7-11 years experience.

Skills

Education

Bachelor's Degree