Assistant Manager, Debt Management Services, SME

About the role

Debt Management Services - SME team at Bajaj Finance Limited focuses on achieving branch debt collection targets while ensuring compliance and cost efficiency. The Assistant Manager leads daily collection activities, monitors performance metrics, manages risk reports, and coordinates with internal and external stakeholders to improve collection rates. Kolhapur, On-site, relocation assistance available.

What you’ll do

• Achieve collections targets by visiting customers and agencies
• Monitor performance against set parameters and provide updates
• Ensure legal compliance during repossessions
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly to resolve issues
• Manage daily risk reports and develop strategies to improve collection rates
• Coordinate with internal and external clients and vendors

What you’ll bring

0-2 years experience in debt collection or related financial services