C
Hiring companyCitigroup
Verified 3 days ago
Head of UX, Audit, Legal and Investigations, Regional Lead for India, SVP
Pune, Maharashtra, India Full-time Hybrid
About the role
Digital Design Engineering team at Citigroup focuses on creating intuitive, seamless digital experiences for internal audit, legal and investigations users. The Senior UX leader drives UX strategy, leads a multi‑disciplinary design team, partners with senior business stakeholders and engineering to deliver high‑quality, accessible solutions, and mentors senior designers across India. Pune, Maharashtra, India – hybrid work model with on‑site collaboration days.
What you’ll do
- Lead UX team delivering end‑to‑end projects for audit, legal and investigations
- Build and coach high‑performing design team, including senior designers and leads
- Apply formal UX research and design processes, ensuring repeatable quality
- Use metrics and data to inform design decisions and guide tech partners
- Collaborate with users, stakeholders, product managers and developers to co‑create solutions
- Create wireframes, prototypes, high‑fidelity designs and conduct usability testing
- Provide assets and guidance to development teams, ensuring design implementation
- Communicate status, metrics and risks transparently to management
What you’ll bring
- 12+ years of relevant experience
- 4+ years leading design teams
- Proven time and project management skills
- Experience with senior clients and stakeholders
- Strong communication and presentation skills
- Expertise in Figma and other design tools
- Experience with AI tools and generative AI
- Agile methodology experience
Skills
UX strategyUser researchInteraction designPrototypingAccessibility complianceFigmaGenerative AIAgile
Education
Bachelor’s degree, Master’s degree preferred