ML
Hiring companyMP0001-WM Logistics India Private Ltd
Verified today
Process Analyst
Indore, Madhya Pradesh, India Full-time On-site
About the role
Process Analyst tasked with optimizing operational workflows, ensuring daily target achievement, and recommending efficiency improvements. Collaborates with supervisors, managers, and onshore stakeholders, maintains relationships, and adapts to various shifts.
What you’ll do
- Analyze and improve processes and subprocesses
- Achieve daily target efficiency and accuracy
- Recommend process improvements and best practices
- Collaborate with supervisors, managers, and onshore stakeholders
- Maintain strong working relationships with team members
- Participate in calls and communicate effectively
- Work across fixed, rotational, day or night shifts
What you’ll bring
- Bachelor’s degree in B.Com, MBA, MCom or related field
- 0-4 years of experience in process analysis or related roles
- Proficient in MS Excel and basic accounting fundamentals
- Strong communication and analytical decision-making skills
- Flexible to work any shift – day, night, fixed or rotational
- Service agreement commitment of 18 months
Nice to have
- International voice process experience required
- Open to feedback and continuous learning
Skills
MS ExcelAccounting fundamentalsCommunicationAnalytical thinkingDecision makingShift work flexibility
Education
Bachelor's