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Principal Solutions Architect
About the role
Principal Solutions Architect – Strategic Integrations at Quicksell (DoubleTick) leads deep technical integrations for complex enterprise customers. Owns architecture design, integration strategy, and production go‑live execution for CRM and system integrations such as Zoho, Salesforce, and custom CRMs. Drives API integrations, webhooks, event streaming, and data sync workflows, ensuring seamless data flow across platforms. Identifies integration risks early, mitigates proactively, and serves as the final technical escalation point for strategic accounts. Collaborates closely with Product & Engineering on edge‑case requirements and engages with CTOs and enterprise IT teams as a senior technical authority. Requires 7–12 years of experience in SaaS, AdTech, CRM, or API‑first platforms, strong understanding of REST APIs, webhooks, JSON, OAuth, and API keys, and proven ability to debug complex integration failures. Demonstrates stakeholder management, structured problem‑solving, and commercial awareness of revenue impact. Offers accelerated career growth, challenging work environment, and exposure to AI bot creation and cutting‑edge customer engagement solutions.
What you’ll do
- Design end-to-end integration architecture for enterprise customers
- Own complex CRM and system integrations (Zoho, Salesforce, custom CRMs)
- Lead API integrations, webhooks, event streaming, and data sync workflows
- Drive enterprise implementation from technical scoping to production rollout
- Identify integration risks early and mitigate proactively
- Act as final technical escalation point for strategic accounts
- Collaborate closely with Product & Engineering on edge-case requirements
- Engage with CTOs and enterprise IT teams as senior technical authority
What you’ll bring
- 7–12 years of experience in SaaS / AdTech / CRM / API-first platforms
- Experience as Solutions Architect / Principal Engineer / Lead Integration Specialist
- Strong understanding of REST APIs, webhooks, JSON structures, authentication mechanisms(OAuth, API keys)
- Experience designing CRM and marketing platform integrations
- Ability to debug complex integration failures across systems
- Strong stakeholder management and structured problem-solving skills
- Commercial awareness of impact on revenue and retention