A
Hiring companyAccenture
Verified today
Client Service Delivery Lead
Bengaluru, India Full-time On-site
About the role
Delivery Excellence Office at Accenture leads portfolio-level software delivery governance, ensuring high-quality, predictable outcomes across multiple programs. The Client Service Delivery Lead defines quality standards, enforces SDLC controls, manages risk and escalations, and drives continuous improvement while mentoring senior delivery managers. Bengaluru, on-site, senior leadership role with extensive stakeholder interaction and governance responsibilities.
What you’ll do
- Define and enforce delivery quality standards and governance guardrails
- Lead portfolio-wide delivery health reviews and corrective actions
- Implement SDLC entry‑exit criteria, release readiness checkpoints, and quality gates
- Sponsor internal and external audits for compliance
- Drive metrics, reporting, and continuous improvement initiatives
- Mentor senior delivery managers and foster a culture of ownership
What you’ll bring
- 15+ years software delivery governance experience
- Strong knowledge of CMMI, ISO, SQA frameworks
- Proven risk, issue, and escalation management
- Executive stakeholder communication
- Leadership of multi-location delivery teams
Nice to have
Six Sigma or quality certifications preferred