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Hiring companyNexthire
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Pre-Sales Executive
Delhi, IN Full-time
About the role
Vouchagram's Customer Service – Revenue Operations team is hiring a Pre-Sales Executive to serve as the first commercial touchpoint for enterprise customers. Day-to-day, you will respond to inbound business enquiries, conduct discovery conversations, qualify opportunities using a defined framework, capture accurate data in Salesforce, and hand over qualified leads to the Sales team. The role is based in Delhi, India, and does not involve direct selling or commercial negotiations.
What you’ll do
- Respond to inbound enterprise and bulk business enquiries received through website forms, Salesforce, support email IDs, referrals, and other channels
- Conduct discovery conversations to understand customer requirements, business use cases, expected order value, purchase timelines, and decision-making process
- Qualify opportunities using the defined lead qualification framework
- Capture complete and accurate customer information within Salesforce
- Schedule meetings and ensure seamless handover of qualified opportunities to the Sales team
- Maintain lead hygiene and update opportunity status throughout the qualification lifecycle
- Follow up with prospects wherever additional information is required
- Maintain defined response time and qualification SLAs
What you’ll bring
- Graduate in any discipline
- 2+ years of experience in Pre-Sales, Inside Sales, Business Development, Customer Success, or Lead Qualification
- Excellent verbal and written communication skills
- Strong discovery and questioning skills
- Ability to understand business requirements quickly
- Experience working on CRM platforms (Salesforce preferred)
- Comfortable interacting with senior business stakeholders
- Highly organized with strong documentation and follow-up skills
Nice to have
- Enterprise customer interaction
- Salesforce CRM
- B2B sales support
- Lead qualification methodologies
- Pipeline management
- Presentation and relationship management skills
Skills
Enterprise customer interactionSalesforce CRMB2B sales supportLead qualificationPipeline managementDiscovery conversationsCRM data hygieneSLA management
Education
Graduate in any discipline.