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Hiring companyExotel
Verified today
Senior Associate, Business Operations
Bengaluru,Karnataka,India On-site
About the role
Operations team at Exotel drives unified customer engagement solutions across emerging markets. The Senior Associate leads vendor negotiations, cost optimization, and regional project deployments while ensuring regulatory compliance and infrastructure uptime. Bengaluru, India, on-site role focusing on telecom vendor management, procurement strategy, and process automation.
What you’ll do
- Manage vendor relationships and contract negotiations
- Drive cost reduction initiatives across India, KSA, and UAE
- Oversee end-to-end regional project deployments
- Ensure infrastructure uptime and capacity planning
- Automate compliance workflows and generate performance dashboards
What you’ll bring
- 2-4 years vendor management experience
- Strategic procurement background
- Project management skills
- Knowledge of telecom regulations (TRAI/DOT)
Skills
Vendor ManagementStrategic ProcurementRegulatory ComplianceProject ManagementExcel Advanced
Education
Bachelor's or Master's degree in Business, Telecom, Engineering, or related discipline