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Global Service Delivery – Invoice to Pay Team Leader
About the role
Xylem’s Global Service Delivery – Invoice to Pay Team Leader in Bangalore leads a team that processes supplier invoices through Coupa and SAP S/4HANA, validates invoice details against POs and goods receipts, resolves exceptions, applies GST/TDS, and ensures SOX and internal control compliance. The role also supports suppliers via the Coupa Supplier Portal, liaises with Procurement and business users, and drives AP KPIs such as cycle time, first-pass yield, touchless processing, and on-time payment. This full-time position follows a hybrid model with three onsite days per week (Tuesday–Thursday) at the Xylem Bangalore Office (Karle Town Center) and operates within a two-shift structure (9:00 AM–6:00 PM IST or 12:00 PM–9:00 PM IST) to support North America.
What you’ll do
- Manage team to process supplier invoices through Coupa (Rossum/CSP/2-way & 3-way matching) or SAP for specific requirements such as intercompany transactions
- Ensure team validates invoice details against Purchase Orders and Goods Receipts
- Support team to resolve exceptions such as price variance, quantity mismatch, and duplicate invoices
- Manage team responsible for posting non-PO invoices using approved workflows in Coupa
- Ensure team transfers and posts approved invoices into SAP S/4HANA (FI module)
- Ensure correct application of GST (IGST, CGST, SGST) and TDS deductions or other local country specifications
- Make sure team validates tax codes during invoice posting in SAP
- Support audit requirements (internal/external) and follow SOX and internal control procedures in the S2P environment
What you’ll bring
- Bachelor’s degree in commerce, accounting, or finance
- 6–10+ years’ experience in Accounts Payable
- Hands-on experience with Coupa S2P and SAP S/4HANA
- Strong understanding of GST & TDS compliance and Americas nuances
- Good communication skills in English
- Experience working in a Global Shared Services Centre
- Knowledge of SOX and internal controls
- Prior experience in a high-volume invoice environment
Nice to have
Finance and/or Procurement background
Skills
Benefits
Company-arranged transportation from the workplace to the employee’s home for employees assigned to the Late Shift (12:00 PM–9:00 PM IST)
Education
Bachelor’s degree in commerce, accounting, or finance